I went into the store today to find a pair of Keen sandals. My old ones are broken, and I need a new pair, badly. Initially I had a hard time locating a salesperson, she was arranging shoes on racks. She was very unhelpful, just giving me the box of shoes and not assisting me in anyway. When the first pair didn't fit right she seemed bothered to have to look for another size/style. Honestly, if I am making an effort to drive to your store and drop $95 on sandals, you could meet me halfway!
I went home and ordered the sandals at Zappos, I will not be going to Cornblooms again.
I had a completely different experience at the other shoe store in the mall, the salesperson helped me to try on my shoes and brought out a few different styles in my size for me to try on...I wil be going there again.