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  • Apparently doesn't offer "beginner obedience training".... yet advertises it does on the website? When messaged on Yelp, the owner tried to rope me into full-price private lessons instead because my dog was "too old for the puppy class" yet "was not eligible for the adult beginner class". So what is the adult beginner class, if not a beginner class?? For a business that advertises group dog training, doesn't seem like they understand the business model. EDIT: my dog is 7 mos old and the cap is 5 mos. So to this business if your dog is 6mos to a year you must just be SOL. What a joke. UPDATE POST OWNER COMMENT: Really? It's about safety? So what do you do about a 4 month old Great Dane puppy - who can be up to 65 lbs, about twice the size of my Aussie? According to what you've messaged me and responded here, you would let it into class with a 2 month old Chihuahua, which is NOT safe. And if you DO split out by size / train larger breeds, which make my puppy look small, then you could enroll her into a course with them with no issue. The fact is your model is broken. My puppy is no more a threat than a large breed puppy that is 2 to 3 months old. But that doesn't fit your narrative or your ego, hence the response. You'd rather pocket extra money in private lessons, by "disqualifying her" from the group courses. Your argument is built on strawmen. And your well-patterned response to shout over or bully legitimate criticism of your business model, instead of improving and adapting, only exposes both those strawmen and your evident contempt for customer service. What a HUGE red flag. Yelp, stay away.
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