| rev:text
| - The Good:
I really love the flavor of the food in this place. My wife and I would order from them all the time. We would always get the pad see ew, which is amazing! The crunchy pork with the chinese broccoli is also a favorite of ours. It's also conveniently close to our apartment and my work. So if we're craving some Thai food, I just order and pick up.
Here's a tip, if you live in the vicinity, I suggest you just pick up, unless you're literally just around the corner. If you order through their website or from eat24.com, even if you live less than 2 miles, they will still charge you $7 for delivery, since for some reason, there's some sort of glitch in the system and if you don't speak Thai, then explaining is not really an option.
Dislikes:
I would say that there are just a few things I dislike about Chao Thai. First is that for the price of their a la carte 6.95 and up, the quantity is not that much. So if you're planning to feed more than 2-3 people on a couple of dishes, you may want to order extra. Also, we went there tonight and ordered the Mongolian beef. Now, my wife and I LOVE Mongolian Beef and we order it at almost every Chinese restaurant we go to. It's pretty much how we measure the quality of most Asian establishments that serves the dish (I know, WEIRD). So we ordered the Mongolian beef and when we got the dish, there was literally, about 15 small pieces of beef and the rest was onions..............awwwkward. So I asked the waiter and he said that's how it is. WTF!? Seriously? I wanted to complain, but my wife was tired and told me to just let it go. She was more upset about it because it's one of her favorites. The flavor was really great, but the portion of the meat in the dish was HIGHLY disproportionate. They should have called the dish ONION with a side of Beef............ RUDE!
Lastly, we ordered from Chao Thai at my office not too long ago and one of my colleagues ordered the Pepper Steak lunch special. Now, I'm not EINSTEIN or anything, but correct me if I'm wrong, when you hear STEAK, you know it's BEEF right?? Well, I called and asked why it's an extra $1.00 for the beef option? And yes, when you order online, they ask you if you want chicken, pork, tofu or beef for an extra $1. Here's my problem with this. First of all, the dish is PEPPER S-T-E-A-K. Meaning.......beef is already implied in the dish. So why not just charge $1 more...... no, they actually give you an option and charge you a $1 more for what the dish is SUPPOSED to come with. It's not a big deal, but when I called and inquired, the lady I spoke to said, "beef cost more, that's why it's a dollar extra." Uhm, I didn't ask for an economic lecture, Lady! She also said, "Nobody has ever complained before." Again.......... WTF? Maybe no one has ever ordered online and got the $1 extra option!! I didn't want our food to be spat on so I just said, fine, just deliver it!
I would give them an extra star if they stop being so DAMN CHEAP about they meat!!!!! Damn!!!!!
THE END.
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