Service at the pool has progressively gotten worse each year. We've been coming since it opened for a girls getaway (vegas locals)
Today, we came to the pool right at nine when it opened. We couldn't get a drink cause the bartender hadn't showed up for his shit. We asked the manager for coffee and he seemed annoyed that he had to make a pot. So we had to go downstairs to get coffee.
We waited an hour and the bartender still hadn't showed. We then had to go downstairs to get a drink ( which was a twenty minute wait),
We came back the pool and bartenders showed around 1- for a 9 am opening. We never had a cocktail waitress ever come by to serve us- even hough they'd known we'd been waiting since 9. Finally went to the bar to order a drink. Three of the drink items on their drink menu they "didn't have".
We asked to speak o the manager . He made excuses about staffing . I said we didn't want an excuse. We just wanted an I'm sorry. I'll send a waitress right over."
This comment only pissed him off.
A waitress came over 10 minutes later. We asked for a menu. She hasn't come back.