By far, the most corrupt company I have ever dealt with! I had to cancel service because I had 5 false alarms in a 6 month period, the police department ended up called out 2 of the times which ultimately cost me $$, and then when I cancelled service AND paid a termination fee, they continued to charge my credit card!!!! Absolutely illeagal!!!!! Their service is awful and I would rather get robbed than deal with this company. Do yourself a favor and NEVER do business with ADT/Safe Streets USA.