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| - I have one word for these people: crooks! I had come here a few times to get my oil changed and check for any recalls, and the service was very good, so I continued to come back regularly. While I was waiting on my last oil change, I got a call on my cell from one of their reps asking me to meet him in parts because he wanted to speak to me about my car. While I was on my way, one of the "gentlemen" from the collision center intercepted me and informed me that I need a new water hose because it was leaking, and that my driving belt had cracks and needed to be replaced for a total cost of $900. I politely declined since I know there is no way such an easy fix can be that expensive, but I had already expected any dealership to overcharge for parts and labor. On his heels comes the guy that called me and asks if I am willing to sell my FJ Cruiser since that's something their dealership needs and doesn't have. I'm thinking, slick move, guys, but I still declined politely. This weekend I drove over to a shop I trusted for a second opinion. My water hose is completely intact, everything around it is bone dry, and my driving belt is in near perfect condition without a single crack in it. So not only were the good Samaritans of Town & Country trying to scare me into selling my vehicle, they were going to try to charge me $900 for unnecessary repairs. I will NEVER come here again.
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