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  • If I could give 0 stars I would. My car was towed in late at night after the transmission gave out half way to San Diego. ONLY the young lady who stayed late to provide me a loaner car was semi attentive and partially provided customer service. From there on out, this has been one of my worst experiences with a service department. My car was not, and is still not at 100%. My key, which was just fine when I dropped off my vehicle, was broken somewhere in the process and I was told it would cost $115+ to repair it. I didn't even break it! And to put the key in to the headaches ignition is also now a problem after having had 'service' here. My transmission is still jerky and having been the original issue, should already be fixed, but isnt. From the beginning I was offered all these additional services with a cost, even before the original problem was fixed. When I declined, it was as if all interest was lost in fixing any of the issues (covered under warranty) were of no concern. I was offered a free car wash and detail to make up for the mess, and even then, no detail was done on my car, and the wash was half assed. My car is STILL not working properly, and came out with more issues than when I dropped it off. The 'service' here is horrible, and I am short of just going to a Chevy dealer 30 miles away where I know I'll get great service, instead of this location just 2 miles away where every single experience I've had has been sad and disgusting.
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