It's pretty clean and The staff seems friendly...until you refuse to buy lotion and all of a sudden they 180 on you like you've insulted them. One guy told me its "his job to protect my skin," but let's not forget that I'm there to damage it. I like the atmosphere and the beds are nice but I'm terrified of being harassed about lotion every time I go (and I am). I continue to go but only because I committed to a month.