In a previous home in 2009 I had their Seven Stage Refiner and was impressed with it. In my current home there was a saltless system already installed. I used the saltless system for the last 18 months and noticed it just didn't work as well as H2O to Go's SSR system. I decided to go with H2O to Go again. I called them and talked to Sid. Told him I had their SSR before and I wanted another one in my current home. He gave me a great deal on it. Later that week Cam (plumber/installer) arrives at my house (on time) and does a fantastic job installing the unit. His work is outstanding, he was very professional and personable.
In short, Sid was great, Cam was great and most importantly the SSR is superb.