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  • It was my birthday and I went here with my family. We were seated and waited about 10 minutes. A server told us she would be right with us. We waited about another 10 minutes. She brought bread to the table, didn't say a word, and left us again. She didn't bring us water, drinks, or take our order. After waiting about 25 minutes we got up and left. We go to this Cheesecake factory a few times a month and usually have good service, but because of this service it is highly unlikely we will ever return. There were many other servers that we could see were not busy, and not one of them came up when they could clearly see we had been waiting a long time. We then went across the street and received great service from True Food, as expected. Extremely disappointed in our experience at the Cheesecake Factory.
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