Im conflicted on this place. I had a storage unit here for 2 years because i took a job out of state. Every 5-6 months id come home to check on things. So during those 2 years, i had 3 vacations in which i had time to check on storage unit. 2 of those times, i came to find a changed lock. I was told once it was because sprinkler had to be changed when i was away. The other time, they had no idea why lock it was different. So twice i was required to purchase a new lock and twice i found more things missing from unit. So i would never recommend this specific storage unit. But conflicting part is that office lady was always so helpful and sweet. Went out of her way to try to find out what happened and made a dozen calls on my behalf. Great employee. But due to my loss and aggravation, id never go back.