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| - Shady Maintenance Practices!!!! Caveat Emptor!!!!
I have over 20 years of mechanical experience. I usually don't take anything in for service unless it is beyond my experience or capabilities due to not having the unique tools to do the job.
I was in a pinch right before a hunting trip when my generator wouldn't start. I figured well it's probably a clogged fuel filter from old fuel and not being able to draw fuel manually to the carburetor in-line. (A couple of months before the generator ran fine). Since I was in a pinch I decided to pay to have the oil and filter changed before the trip and that should fix it.
I received an update call during the day, "bad news, your fuel pump is also bad." I was skeptical, and said let me call you back. I immediately thought I was being taken for a ride, after considering the time I didn't have and that maybe I was just being a little too paranoid and the the fuel pump could be bad, I called them back and authorized the repair.
I received another update "bad news your carburetor is also bad" I asked how do you know for certain? "I got it running, but won't stay running, old fuel can cause a lot of things to go bad." I knew this could be true, but since I was already up to $300 in parts and labor figured I would need to do the rest myself, or pay an additional $500+ more, so I told them I would pick it up.
I found a better deal on a new carburetor and installed it myself, and to my surprise that did not fix anything! I tinkered with it for several more hours and could not get it running. I called Sun City RV back and told them that the carburetor did not fix the issue, they said "well, you can bring it back in and we can look at it." Yeah right! I decided to go with someone else. The new mechanic was stumped at first, and couldn't figure out what was wrong, said "might need to replace the generator". Said he would check a few other things out first though. "Bingo - Found the problem, there were a couple of wires that were disconnected" These were not wires that could simply pop off. They were intentionally disconnected! He connected the wires and the generator ran like a champ.
These guys are greedy scammers, they are not content with the ridiculous prices they charge you for honest work!
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