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| - Seriously, This Carl's Jr, if I'm writing a review about your franchise fast food establishment then you're doing something drastically wrong. Unfortunately, I can only explain the symptoms not the causes of your problems.
The worst thing about the C'sJ is the driver thru service. As others have mentioned, it's slow. And not like, "oh this place is so busy that I'll have to wait." Rather, it's a "One car ahead of me? Three? Four? It doesn't matter -- I'd better clear out 14 minutes to get my order." I'd twice waited so long at this drive thru that, after the car in front of me pulled out, I just continued past the window.
Well, before Sunday, that is, when I [foolishly] tried to make a 'quick' visit to their drive thru. There was one vehicle pulling away from the speaker when I rolled up. I promptly gave my order, pulled forward, then waited....waited...waited...watched the vehicle receive it's order -- A SINGLE BAG AND TWO DRINKS -- and pull away. I checked my clock, saw that I had spent 14 minutes trapped in their drive thru, and just drove off. Who knew how long they would have needed to actually complete my order -- that could have easily been a 30 minute drive thru trip! I don't what the line of cars now waiting behind me did but I'm sure any guess is accurate.
Does this location not staff? Is the staff not trained? Does the staff not care? Does it not have equipment? Is the equipment not functional? Does the equipment not care? Honestly, I don't know, but it's pretty amazing that this location -- which I see does a lot of business in a premium location -- hasn't thought it might be worthwhile to operate efficiently. For me, I'll probably just call it quits on Carl's Jr because this one just isn't worth the hassle.
Thanks, This Carl's Jr, now I'm a guy who Yelps about fast food.
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