Just had the worst lunch experience here. Arrived at 11:20 am and ordered the steak (medium) and the grilled shrimp with tails on. It took 35 minutes for our food to arrive and the steak was well done. So they put another steak on to replace the well done one. The grilled shrimp consisted of 6 very small boiled shrimp, not grilled, no tails. Received the 2nd steak, which was cooked properly, 20 minutes later. Finished my lunch quickly as my companions were already done eating. Then sat and waited for our waitress to bring us our checks. 20 minutes later the checks came. Two of my party paid with cards. The waitress came back and said that the machine was out of paper so she couldn't run the cards from her station. She disappeared for another 20 minutes. This was a 2 hour lunch fiasco. We were told that there were only 2 people cooking at the time but we could see at least 10 or 11 people on the floor wandering around. This place will definitely go on my 'never again' list.