I've used this place for the past 2.5 years, about once a month. The service has gotten absolutely terrible. As I type this I've been waiting at terminal 3 for a shuttle for about 25 minutes, and it's 115 degrees outside. Every other parking facilities shuttle has been by 2-3 times.
I even have a discount card that gives me $2 off per day but I'd rather pay more at other facilities.
Every time I call the office to let them know I've been waiting I get someone that has an attitude problem.
I also noticed that there are a couple photos that have a very pretty girl that "works" for the shuttle service. Every employee I've ever seen looks as if they just got out of prison.