As I've read in other reviews, this location is extremely slow and the service is terrible. We must've been an inconvenience that day. The 4 of us went here for lunch. We waited 40 minutes for 3 burgers and 1 chicken finger. They got our order wrong and forgot our silverware. However, our milkshakes were fantastic.
There was another couple the received cold food and waited an 30 minutes for it (they must've forgotten about them). They were less than happy and stormed out. When paying my check, the manager asked us how everything was; I told her that it was not great and she continued to tell us about the couple that left. Saying that the gentleman "handled the situation poorly". When is it ok to talk about other customers? This upset me a little.
We left there with $10 off our bill and gift certificates...I guess I'll go back