I scheduled an oil change, asked to have them listen to a noise as well. A week later my car had no oil in it, they must have drained it but never put fresh oil in. When I called they said no we didn't change your oil, we just listened to the noise you complained about. I had to take time to bring my jeep out again, no discount, apology, anything. I would never buy or lease from them ever again. I was so happy to turn my car in here and never look back!