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  • Worst customer service/management I have ever dealt with. I've dealt with some bad customer service before, from Wal-Mart to Insurance Companies. This place has them beat hands down. They DO NOT stand behind their vehicles. I really enjoy being told my attitude is poor. I have notified Subaru corporate about my experience, but I doubt they will care. Thanks for turning me off of Subaru's. Thanks for helping to have our vehicle towed there(we had to use our roadside to have it towed to you). Thanks for making my wife fight to have a loaner while ours was being looked at. Thanks for "flashing" the computer so as to make it look like nothing was wrong. Thanks for selling us a defective vehicle. Thanks for making us feel like we were in the wrong. Thanks for selling us the gift that keeps on giving... When a customer is upset or mad, the last thing an employee should say is, "you know, I would be more inclined to help if you had a better attitude." Thanks "Manager on duty" you are awesome. Oh, I have worked in retail management for the last 15 years, and I would never allow myself or any of my employees to respond to a customer in that fashion. Kudos to Subaru and the owners/managers of this dealer, you have a great staff....thanks for turning me off to not only Subaru, but any dealer associated with this one.
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