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  • Pretty sub-par brunch and this place is definitely not headed in the right direction. Came here for Sunday brunch with a coupla buddies. Was disappointed at the brunch foods available and the service. Food - nothing really stands out, which I guess I should expect considering it is a brunch buffet. That being said, the bar should not be set so low for any restaurant, and they should not be aiming for the status quo. . What's up with the tapa-style fish taco? Didn't know you could put canned tuna in a shell and call it a day. Or what about their grits? It was more like dried-out mashed potato looking at the viscosity of it. Would really like them to step up their food quality, even if it is buffet-style. Been to plenty of really great brunch buffet places, like the Castaways brunch in Burbank, CA. Service - Hostess was really awkward when we walked in and didn't immediately greet us or ask what we needed--maybe she was new. The wait was beyond 30 minutes which is understandable. The other hostess, who was bubblier, asked for our number bc we were going to wander around Phillips Place and told us that she would call when we could be seated. We returned a little early and just sat outside waiting for a phone call. She popped her head outside, "Oh, didn't know you guys were going to just be waiting outside, you can come inside and I'll seat you." The problem was that she was more surprised that we were there. She should have DEFINITELY called us like she said she would. To catch us on happenstance outside makes me think that we were not a priority, or that she was not going to call us. Gotta follow up immediately when you extend extra service like that. Dishes weren't cleared at a fast enough rate. Seriously though, it's not like brunch is a new concept at Upstream. I'm sure the service staff can identify plates that need to be cleared because guests are reloading. Chaos as some plates were taken while others were left--looking at the plate clear selection, no rhyme or reason it seems. Empty plates left, while some with left over food taken, etc. Gave this place a second shot, but unimpressed. dmo out
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