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  • Here's why we gave up without having eaten anything after waiting for two and a half hours... I get that our first visit was on Christmas. I was expecting slower service likely due to being understaffed and being one of the only restaurants open outside of Chinatown. -we made a reservation and was seated rather quickly. - we waited 20 minutes until we had to flag down someone just to take our drink order. -we waited another 30 minutes just to get those drinks. -60 minutes in, our 6 year old was hungry, we asked if they could bring a piece of bread.or anything to tide her over. They could not. -1.5 hours in, my husband had to go to the dep to get our child a snack because her stomach hurt from hunger - many tables had come, eaten and left in the two hours we had waited for our appetizer. -2 hours in, we wanted to know if we were getting food, the manager checked the kitchen and said that it was coming right up... -2.5 hours in, our appetizer finally came. It didn't have half the things described on the menu and the chicken wings were undercooked and juices were running pink. - at that point we were finished with this place and decided to leave. The manager told us that the smoking process turns the chicken pink and that we should "look it up" we did and if anyone's curious the flesh can be pink, but not the juices or near close to the bone. - we wished the customers beside us that had been waiting as long as us without any food either, "good luck" and left. Ugh... -
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