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  • Only reason I'm giving it a 4 is because the car was great, and returning it was a piece of cake, even at 3:30 in the morning. When we got to Alamo from the Airport, we stood in a long line for almost 35/40 minutes because we didn't see any signs saying if you already paid and booked a reservation you are more than welcome to go to the Kiosk machines. And there was only 2 tellers open helping people, just TWO!? There was a million people in line impatient and waiting patiently though for service and I got tired of doing the same after that long of a time and I ended up just needing to go the Kiosk!!!??? That would've been REALLY helpful at the time of arriving there. But once all that was figured out the Kiosk was a great feature, easy to use and an older lady was on stand by to answer any questions, but with 50 people waiting they should have more people on hand especially in late mornings and afternoons, I mean it's Vegas, I know they gotta be busy 24/7 too. But we made our way to the parking garage, got to pick which ride we wanted, on the website I chose the Ford Fusion or similar, so we eneded up with a Hyundai Sonata. It was nice, new and perfect for our week long of having a rental car.
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