I don't think I will be back after my last couple of visits. I understand busy weekend mornings but waiting 20 minutes for 3 un toasted butter bagels is ridiculous. The last time I was there was an hour for closing time and my daughter wanted a bagel for lunch. When we walked in, there were no bagels in the case and I asked if they were out. The girl working said no that they had plain and some other varieties. I specified I wanted 2 plain bagels not toasted, one with butter and one with cream cheese. There was no one else in line and one couple waiting for their food at a table. Again it took AT LEAST 20 minutes to get my bagels. And they were toasted. As I waited one employee counted the cash drawer, one was cleaning, and two more kept walking around behind the counter and going into the back. I didn't understand the problem and asked what was taking so long and got a curt response. I actually checked my bagel for spit before eating due to their odd behavior.