My husband and I hired Up N Smoke for our wedding reception. They had catered my husbands work and before he even proposed he said that we should have Up N Smoke cater our wedding when that time came. SO when we were planning I made sure to hire them. I personally never tried it but I trusted my husbands tastes buds and I couldn't have been happier that we went with them. Rich was so fast to respond and to answer my questions. He was even willing to work with us around the timing of our ceremony and setting up the buffet, so we wouldn't be hearing clinging and clattering while we were saying our vows. Once everyone was served, Rich and his crew put all the left overs in tin pans and had everything cleaned up in a blink of an eye! All night I was hearing about how good the food was from all our guest, and I myself have been loving having the left overs to eat and enjoy for the last few days! I almost want to find another event soon to have to order different food from them so I can try out their whole menu!!! If you want great BBQ food, and have an amazing costumer service experience go with Rich and Up N Smoke!!