I have been with UWCU for quite a while now, and they are definitely the best bank I have ever done business with.
I took out a personal loan through them when I bought my motorcycle, I had my undergraduate student loan with them, and when I bought my car last week I was pre-approved through UWCU on an excellent car loan with insanely low apr.
As long as UWCU is around, I will be their customer. They are an excellent bank that has never disappointed. Excellent customer service, with the bank itself having a wonderfully inviting atmosphere, and free coffee never hurts!
While waiting to meet with a personal banker a representative came and apologized about a 10 minute wait (which wasn't even a big deal to me) and personally went to someone who was just finishing up with another customer, and had them meet with me immediately.
UWCU has got customer service completely figured out.