I wish I could give it zero stars. I've never even worked out at the gym. My husband, baby, and I signed up to work out together. We found out the next day my husband was being sent out of state for work for a few months. We cancelled the day after signing up, only they never actually cancelled our account. I contacted them about it and the operations manager was supposed to be fixing it. I never got a resolution from her so I contacted her again and found out she no longer worked there. Victor Barazzo called stating he was fixing it and even said he got it taken care of and my balance was now $0. Next month comes and I get a call from the collections company, ABC again. I have tried to get back in touch with him again with no luck. This has been since August and not only has no one fixed it, no one has even bothered to cancel my account STILL. The charges are just racking up and no one will resolve it!