I think the food and the service could be better but it's popular. To be honest we need more plant based restaurants in our fair city so that there are more choices. I felt discriminated against during visit because people who came after me were seated before. I am an old woman and was there on my own. I guess they thought I didn't need a table as much as the others. I don't really know but when I mentioned it the staff were quite rude and argumentative/defensive. Handled poorly unfortunately. Ended up with take out on that visit and it was my first time having the chick-un burger. not that palatable to get a giant piece of "chickun" stuck in a bun. Others here on yelp show pictures of a chickun sandwich that is in a different bun and cut in half. Neither of these pictures look like what I received in my take out bag without nary an apology or have a nice day. They didn't even say thank you. So I have certainly experienced better manners and more professional service. It deserves more than a 1 but I surely can't give it an A-OK at all. So a two it is.