We have gone to the Matthews location as well as the one in Carmel Commons for years. Absolutely one of our favorites and we're ecstatic that it was coming to Mint Hill. The management has failed miserably as we have now tried it 3x in Mint Hill and will not go back. That's not true, we will still go to the other locations as it is an amazing restaurant, just not the Mint Hill location. My suggestion would be to have the leadership over for a few months from the other locations to build the consistency consumers I used to.