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  • This location is horrible compared to the other Cafe Rio's. The customer service is null & void. It doesn't exist! The young girls are clueless....act like your bothering them when you try and order. And the so called manager...who was an Asian Man today(12/16/15)....left a lot to be desired as well. His customer service sucked even worse than the girls. No wonder they're the way they are. No training whatsoever or management skills. He was so rude 7 also rude to the girls that worked there. They all seemed to hate to even be there! Now the food.....well.....we ordered tacos....the chicken was dry and we literally poured out of our taco a good 1/4 cup of watery liquid out of EACH TACO! It was disgusting! Our tortilla shell broke all apart and was soggy with all this liquid. The Beef was tough and very bland. It says spicy....but it tasted like boiled beef. And everything was cold! Meat....tortilla shell....rice & beans. This can't be safe temperatures for food! They charge you 50 cents per topping per taco. So if you wanted a little guac, sour cream, cheese & salsa....that's $2.00 more per taco! And they give you about a teaspoon!!!! It's crazy!!! I asked to try this sauce they had....turns our it was dressing....the girl puts a teaspoon full in a solo cup & says that'll be 50 cents extra! I said ..."Keep It." I just wanted to taste it. So anyway....It was just a horrible experience all around. From the customer service....to the rude manager....then over paying for cold...sloppy food. Needless to say....I will not be returning to this location...even though it's right up the road!
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