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  • I called Second Opinion, funny enough, to get a second opinion. The dispatcher set me up with a next day appointment. I wanted a hot water heater flush and a filter change on my RO system. The guys came out at the appointed time and retooled my water heater so I would be able to do the flush myself from now on and then did the flush, to show me how to do it, while I watched. I can guarantee that most plumbers would not do this, instead they would want me to call them every year. I showed them my RO system and they weren't familiar with the filters. They looked it up on the internet and found that the company who makes the system is located in Tempe. They demonstrated how I could change the filters myself and said I'd save money by going and getting the filters from Tempe and doing the job myself. Who does that? They could have gone and done it and charged me and instead they taught me how to do it myself and save a lot of money! They put together an estimate for converting my electric water heater to a tankless gas water heater, right there on the spot. I'll be saving my money to get this done and they'll get my business! I will ALWAYS call Second Opinion Plumbing but from now on, I'll call them FIRST! You will not be sorry if you call them too!
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