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| - OMG!!! DON'T DO IT!! Took my team in (had reservations for 11 people) got seated right away in a very nice section with comfortable seating, then it went down hill. Fast. The server, Angela, was the worst person I have ever come in contact with in the service industry (I eat out for business and personal more than three hundred days a year and I ain't talkin' restaurants with drive thrus). Angela walked up spoke and then took our drink orders. Beer was $36.00 for 6 domestic and $40.00 for anything other than that. It's Vegas so that is on par. Ordered chicken nachos, cheese managed to be greasy and without taste, chicken was sparse and again without flavor. How do you screw up nachos. And on top of that the portion was anything other than generous, but I guess that was a good thing. $14.00 for that lesson. Steak sandwich $27.00. Good, but a little fatty and tough, bread was soaked with oil. Decent portion, but one would expect better flavor from an Emeril restaurant. BBQ Shrimp, four in greasy BBQ sauce with a few pieces of nuked(?) pieces of pita, $16.00 dollars, they were fresh, but again meh on flavor. Pouring the greasy BBQ goop on boiled shrimp won't get it. Shrimp sandwiches were very good, but I really wish that they had used maybe four shrimp for the sandwich rather than chopping up two. $17.00. MEH, MEH!, MEH!!, now why Angela will not be invited to the party. She made no attempt to place the food in front of the person that ordered it and at one point when we tried to help, she purposely put the plates at the opposite end of the table from the person who placed the order, rolled her eyes, mumbled something and walked off. When she got back, a member of my team was in the process of asking about his order, because he and another person had not received their order after ten minutes of the rest of the table receiving theirs, she stared at him and then as he was in mid sentence, she turned and asked if someone else wanted a water refill. Shen then left the table. We were in disbelief. Another server brought the food a few moments later. Angela showed back up and stared at me as she asked about dessert, I had had enough and said no, but a few members of my team said that they did not want our first real meeting break to be ruined by her and wanted to enjoy dessert. I complied. She again went out of her way to place our food away from us and at one point as one of the guys reached for his "Sin Pie" she moved it away from him and sat it in front of someone else! As we were eating our dessert, I noticed one of the guys at our table, Ken, had not received his shake, when I asked him about it he shrugged. We saw Angela approaching and motioned for her. She walked up and said "what?" Ken and the team at this point were done. Ken stated that he had not received his shake, but did not want it and asked her to take it off the tab. She then said that his shake was ready and then pointed down to a little table where it had been sitting. Before I could ask why if the shake had been sitting on a table on the lower level and she could have just brought it when she came up, she rolled her eyes and said okay and again walked off! REALLY! She brought the check and it of course had a twenty percent gratuity added. My team was in full protest at this and I asked to speak to the manager. I then understood the circumstances that led Angela to believe that her behavior was okay. To say that he was indifferent would be in the top five understatements of the year. After discussing their large party tipping policy, he finally said that he would remove the gratuity and I could tip as I saw fit. He then left and gave the check to Angela. While I could not feel good about twenty percent, I did give her ten as I did not want her to have to pay taxes on a tip that she did not get. She returned the gift dinner cards that we paid with and stated that they had not gone through. I asked if she was sure and she said yes. I then gave her my Amex for the difference and left. I had a member of my team check the gift card balances the next day and Angela had charged each one! She had made sure that she had received a tip ($90.00 on a $270.00 bill!) I immediately called the restaurant and now they are "looking into it" I now have to do a chargeback on my Amex. NEVER AGAIN will I or anyone from my company set foot in this "stadium".
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