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  • I'm sorry Ava Nails Spa....It pains me to write this update. Despite what the other reviews say I've always received nothing but great customer service. I have to say the truth of the matter is my pedicures just don't last that long when I get them done here. It's a shame b/c I really like that this place is new and the bowl liners really win me over. I got a pedicure on June 28th. They weren't too busy, but after sitting there for about 10 minutes they told me to go do some more shopping and come back at 1pm. I didn't mind. Well I went to Ulta and got held up waiting for a brow wax at the benefit brow bar..I came back at 1:30...they were packed. I told the front desk receptionist that I understood I was late and would take my place in line again....they would have nothing of it. See - that's what I mean by great customer service. So I was promptly seated and got a pedicure. It looked just OK, not sloppy, but it didn't wow me. It was done by a younger male - I honestly was a little put off - but that's my hang up. The clearcoat was kinda messy - I couldn't see it, but I could feel it around my big toe cuticles. But they looked good. Fast forward to today, July 9th. I took off my socks after work and a have a big old chip in my big toe...the toe with the sloppy clearcoat application. I'm sorry, but that's less then two weeks. I can paint my own damn nails and have it last longer. So I just won't be coming back for a pedicure. I may try a mani, but I just don't know. I have a wedding coming up and the bride has mandated french manicures. Yeah, in 2014...whatevs, it's her day. I don't need it to last so I may go to Ava's b/c they are quite nice and I like that it's brand new. And really, when I read some of the reviews here I'm disgusted that folks are name calling. It's fine to not like the services, but to talk about someone's looks and call them manly looking is in poor taste IMO. I've been there several times and never witnessed poor customer service. NEVER.
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