We went around 7 PM on Sunday and the place was packed with line wrapping in the store. They do get things out quickly once you order - I think it took under 5 minutes to get ours. I had the hazelnut icing with "oreos" and pie crumble. My husband had the peanut butter icing with strawberries and bananas. We both thought they were good and we did not think they were too sweet. My friend got the vanilla icing with cookie dough and chocolate drizzle and it was too sweet for her to finish eating. I would suggest if getting the cookie dough maybe avoiding the vanilla icing as people seem to have been commenting it is too sweet. The cinnamon rolls were warm and gooey - I didn't find that they were dry as some have commented. I'll definetely be back and look forward to the other proposed Charlotte openings.