I have no idea why this is a AAA approved shop. I have already called AAA and made a complaint against the shop with them. The service was lousy. Seriously, do not use this shop unless you like being neglected and given false estimates. My husband and I had to initiate all contact with the shop once they had our car. Shop has now had our car for 11 days and is still changing the estimate for the repairs. Started out with a price of $3,500 and now has ballooned to $6,000.
I believe this shop takes advantage of people from out of town. They knew we had not many choices since our home is over 10 hours away. My husband left early this morning to tow the car home without the repairs being done. When he was about a hour away from the shop they called him and said that we owe about another $1,000 for addtional work they did on the car without our ok. What are these guys thinking?
So now my husband has to argue with the owner before we get our car back after driving over 10 hours. We only agreed to a $800 deposit to diagnose and hopefully repair the car.
I will be updating this review as we get closure on the situation, but I thought it was important for other people to have this information before they decided to go with this shop.