rev:text
| - This review is based on a recent stay at the "Laurel Collection" rooms in the Octavius Tower. Short answer is: don't.
I visited during a busy weekend and was happy to get several emails asking me to check-in online so they could be ready for me when I showed up. They also mentioned that I could use the VIP Porte Cochere on Flamingo Ave instead of the main on-strip entrance. So, after battling the hideous strip traffic, I went right by the main entrance, which was a zoo, and zipped into the VIP entrance only to see two signs: one said "Laurel Collection." The other said "Valet Full: Seven Stars and Diamond Only."
When I asked the valet what to do the Valet Full sign won -- I was Laurel Collection, but not Seven Stars or Diamond -- he rejected me and offered lame directions to get back to the main entrance -- which I did some 30 minutes later. I was livid.
Think about this: I was at the main entrance, I drove by it because they said I could use the VIP side entrance, and then they wouldn't let me. So I had to cross Interstate 15, come back up Flamingo, sit through numerous light cycles, finally make the left onto the Strip, and then fight to make the left turn into Caesar's ... all in all taking me to self-parking -- the farthest possible spot from the Porte Cochere -- which, by the way, was itself jammed.
On arriving I told them this tale, and a manager named Andrew offered to put a $50 food and beverage credit on my bill. After I left, I noticed that they couldn't even get that right -- no such credit was applied. F**k you very much. Empty promises squared.
All that aside, Caeser's is simply too big for its own good and unless you are Diamond or Seven Stars you will most likely find yourself -- even in the Laurel Collection -- treated as a 2nd or 3rd-class citizen.
By the way, I think "Laurel Collection" is Greek for "far from everything." The rooms are nice, but far from the center of the action so think "more walking" which is just the thing that everyone wants to do in Vegas. The other amazing BS was that my room was on the "61st floor" in a building that maybe had 40 floors.
|