Horrible! Took my 2 year old son for a "trim." She didn't even consult me before cutting away. After watching her take the first snip with more than 2" of hair, I stopped her and due to the location of the first snip it was hopeless to fix it. My poor baby boy now looks like he's going away to the military at 2 years old, and with no bangs! He also got a rash all over his body because she didn't wipe down the hair. Why isn't there a good childrens salon in the area? Unreal!