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  • I dropped off three watches here: first watch (fossil) was to be sized, second watch (Betsy Johnson) was to be sized, and third (Nixon) was to be sized and replace the battery. The fossil watch was sized correctly and I haven't had any issues. The Betsy Johnson watch was sized well and the first time I wore it a pin fell out from being sized and now I can't wear the watch anymore. The Nixon watch... While replacing the battery they cracked the face, I had to wait for a new face to be ordered and when it came in they cracked that one too. So, they sent my watch out to get repaired which took quite a while.. I finally got it back and it was the wrong face, covering half of time dashes and the Nixon imprint. Now, not very happy, I bring the watch back to get fixed, AGAIN. After over 3 months from the original drop off, I finally get my watch back and it has the right face but is not sized. They sized it for me and I received my watch back for free. Then the next day wearing the Nixon watch, the back piece (covering the battery) falls off. Now once again I cannot wear this watch. I am very unsatisfied on how the employees treat and take care of their customer's nice watches! I would not recommend this to anyone! I regret going here! These were not cheap watches and now 2 out of 3 watches I took here cannot be worn.
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