First night of delivery took an hour and a half. My credit card was taken down three times and still wasn't rang up when the pizza finally showed up; the delivery guy had to call and give them my card number again. The guy who took my order wasn't super polite.
Second night took 2 hours and 17 minutes. It's literally down the street from my hotel so I don't understand what the problem is. They refunded my money at least, by the 4th time I had called. The food itself isn't actually bad but this was pretty ridiculous.
The next day I received a call at 10 am. The day person was polite and professional. She made sure the charge was refunded and apologized for the experience. (Although a little annoying it wasn't already taken care of) If you order from this place, do it during the day. Because of this call and the food quality I'm giving it a 2 star review, otherwise I'd say steer clear.