I have visited a lot of animal shelters recently in my search for a playmate for my dog, and this one was off-putting. To visit with a dog, you had to fill out a full application and meet with a counselor first, and then, they didn't even have a visiting room -- the sponsor just held the dog on a lead while we tried to pet it. That's really no way to judge an animal's personality and temperament. In a visiting room, the dog has time to collect itself, there are fewer distractions, and you can spend all the time you need with the animal, one on one. The whole atmosphere was very guarded. The main reason I was interested in this shelter was for their trial period and the temperament testing they do, but their meet and greet and customer service leave a lot to be desired...