The lady refused to substitute fried rice instead of white rice. I have never encountered a Chinese restaurant that wouldn't sell fried rice even though it is on their menu. I hope they will improve their service. Maybe she just misunderstood due to her language, but it is unacceptable not to allow a customer to order what they want. The food was inferior than other Chinese restaurants. I will go elsewhere. I hope to try them in the future if they improve but staying away for now.