It seems like we have issues every single time we come to this location. Most of the time, we wait in the drive thru kine for literally 20 min. Tonight we went inside because the drive thru was backed up. SHOCKER! We were in line for 10 minutes before anyone even acknowledged that we were there. They finally called out to us their apologies and that they will be with us shortly. A few minutes later, one of them came to take out order. He was actually very nice. He gave us the senior discount and free drinks for making us wait so long. We waited another 10 minutes for our food. We finally got home and realized they left out my nachos. Nice!
It seems that someone in the drive thru had a very large order.
People, if you are going thruu drive thru for half the items on the menu or ordering like 30 tacos, go inside. Stop making the drive thru so congested, making me, an injured person ordering a couple of things, go inside because you are to darn lazy to get out of the car. Not just at Taco Bell, but all drive thrus. It is inconsiderate, but more so annoying.
I think that the management needs to take a look at the wait times. It is a constant problem. They just need to figure out a better system.