Where do I start? My wedding happened on June 28th 2014 last year and I finally had time to come on here and really put into details of my experience with Babylon.
Our wedding consisted of an intimate approximately 140 guests in Casa Loma. Like your typical woman, I had dreamed of the beautiful fairytale wedding where everything went perfect but of course reality is rarely that and Babylon is the reason.
I already knew EXACTLY the type of decor that I wanted for the ceremony and reception with complete vision after endless hours online looking at endless pictures. And for this sole purpose that's why I went with Babylon, they were MUCH MUCH MUCH more affordable compared to my original decor vendors that I originally contemplated of using such as Rachel A Clingen and FOS decor that were on a higher scale. I didn't need the service, I didn't need the vision, I didn't need someone to provide their expertise and suggestions to creating that perfect fairytale wedding but rather I wanted someone who was just able to simple execute what I already had in place.
We met the owner Rafi at his store and his decor looked a bit tacky compared to that Wed Luxe look that I was going for. I specifically was very particular on my backdrop so I showed him pictures of what I wanted with just a simple sweep drape backdrop and have it right up to the top of the ceiling and asked him few times if he was able to do it or not and he said yes not a problem. Our consultation went well in terms of pricing as they were affordable and we signed a contract and put our deposit down.
What went very wrong was on the day of our wedding he didn't do the backdrop that I asked him to do and I even provided a picture for him and he promised me that he was able to achieve it exactly like the photo. On the wedding day he didn't do the backdrop even close to what my picture looked (please see the pictures I uploaded). My wedding planner was Ellie from Laura events & Co who told me Rafi had scolded her when she asked him why the backdrop was not like the photo. She said he screamed to her her just let him do his job and while she went to look for me to inform me of this, he had left Casa Loma without me looking at the room.
Another bad problem was the charger plates he provided were dirty with leftover pasta sauce and Casa Loma would not let him use it but he just insisted they were fine and in the end Casa Loma washed all of the charger plates free of charge for me just so the plates could still be used and protect their image as a venue. After my wedding, my Casa Loma coordinator Shastine has told me that they are considering to ban Babylon from ever setting up a event there because that was how destructive of a vendor Babylon was to Casa Loma.
We also used them for our transportation. I booked two stretched limos and a vintage Rolls Royce and surprise on my wedding day a Bentley shows up. Everything that went wrong on my wedding day was due to Babylon. I don't know when Rolls Royce became Bentley.
In retrospect the only one thing I regretted about my wedding was choosing Babylon as my decor vendor and I wished that I would have just spent a little more to get someone better, professional and respectful. Many couples look back at their wedding day and wished that they could have saved here and there or cut back on something that was that necessary but for myself looking back I really regret not hiring somebody else investing in a little more than going with Babylon just to save a little. They are so unprofessional and didn't care for us as their clients and at the end of the day they just took our money and did an half ass job.
I highly recommend for anyone who considers them to stay away and I'm more than willing to provide the contacts and phone numbers of my wedding planner and coordinators of Casa Loma to confirm all that's been said.