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  • I have loved Ikea for years and been a loyal customer but they have reorganized the employees. I have bought $10s of thousands of cabinet for bathroom and Kitchens. I was buying the same cabinets, sink , and faucets for 3 bathrooms but could find no one to help. I had two people with me who are doing the construction and none of us could figure out answers to the questions. We could not figure out if anything was in stock and what colors were available. When we found someone they were so busy stocking shelves, they could not help me with a $2,500 order that I finally bought at home depot. Time is my most valuable resource and I am most angry about the HOURS spent getting to Ikea and then trying out figure out how to buy what I was looking for. They probably had what I wanted but impossible process with new staffing. Long lines (12 to 15 people) at check out and only three line open. Home depot is my first try from now on.
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