Awful awful awful service. The worst I could imagine.
I walked in on a Thursday night after work hoping to get some MTM shirts but got totally disappointed. The girl who helped me has no understanding of dress shirts. She just constantly told me how good I look but in fact any shirt I tried on did not fit at all. I asked for a measurement, she just called upon one of an old guy.
Now, here is the big part:
This old made me really angry. He did not seem to have patience to measure me. He checked my neck and gave me a size and a shirt that did not fit again. I told me the sleeve was too large and he just sneered and said "we can adjust that but you have to pay". "How much?" I replied. He just answered in contempt: "$18".
I do not understand what gave him the attitude. Was it because I did not dress well? No! I work as a financial analyst at one of the most well known organization in the world. I have to dress suits everyday for work. I do not own any suits from the Saville Row but I certainly did not dress like a hobo when waking into their store. So I have no idea why that mean old guy $18 would be an issue for me, or for anyone -__-
Anyways, I walked out without buying anything and end up in another store who made me gladly pay for $1000 for 3 MTM dress shirts. It was pricey and I probably wouldn't consider getting them if I was not pissed off by that old guy.