This review is for this company specifically and not the signature suites. If you are booking at the MGM signature suites book through the MGM directly I highly advise this.
International luxury suites owns part of the MGM signature and has their own rules/room types. My mistake! The MGM is INCREDIBLY accommodating, but the rooms under ILS not so much. Spend a little more and go through MGM direct.
I arrived 10 mins prior to our 3 pm check in and the gal at the front desk was very rude. Luckily I only had to wait 5 more minutes before I could attempt to check in and I was attended to by a much lovelier gal. We entered the room and the entire bathroom stunk of smoke. I did call and let them know. Also, the room wasn't cleaned very well upon arrival and the beds were really hard. My advice, go through MGM directly. Much better service and the quality of rooms are significantly better. Disappointed for sure, but had a great time at the MGM pool. Thanks Travis!