Called the first time and told the guy I was going to have someone come give me a quote and I wanted to schedule them to come out as well. He said to just call him back and tell him what I need once the other company gives me a quote. I mentioned I preferred they come out as well but he kept insisting I just call them back for a quote when I knew what I needed.
So the other company came and quoted me and I called these guys back to relay the info however JOey said they cannot quote me over the phone and I would need them to come out to quote me. Completely opposite of what they mentioned to me the day before. I complained so he mentioned they would price match and beat the price by 50 extra dollars. I told him I would call back to confirm. I called back to ask him a question and a woman picks up and is super rude when I asked to speak with Joey. She insisted I spoke with her instead and never transferred my call even when I asked for him 3 times. All in all, terrible customer service. Whoever that lady is needs some common sense training in customer service. We can hear your sarcasm over the phone lady...Also apparently they only print invoices after the job. What kind of nonsense is that?
I should have stayed away when I saw the Yelp alert that came up on this business that said multiple of their reviews came from the same IP address. They obviously know they have horrendous customer service therefore they tried to cheat the system and review themselves fraudulently on here.
I wish you guys the best of luck, you're going to need it if you guys don't see anything wrong with the way you do business.