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An Entity of Type : rev:Review, within Data Space : foodie-cloud.org, foodie-cloud.org associated with source document(s)

Attributes	Values
type	rev:Review
dateCreated	2010-02-10 00:00:00 (xsd:dateTime)
itemReviewed	The Westin Calgary
http://www.openvoc.eu/poi#funnyReviews	1 (xsd:int)
rev:rating	1 (xsd:int)
http://www.openvoc.eu/poi#usefulReviews	3 (xsd:int)
rev:text	Wow - after a really awful week I canceled all of my future stays here and will now split my time between the Sheraton Suites and the Cavalier. My inbound flight misconnected in Seattle, and I missed the last flight of the day to Calgary... Of course this was past the cancellation window, no worries - rules are rules, I'll pay for an empty room in Calgary and stay with friends in Seattle, at least I'll have a place to drop off my bags and have a quick shower before showing up 4 hours late to my client... Little did I know... I showed up at 11am and attempted to checkin - "Im sorry Mr. Allen, we don't have any rooms ready" ... Really? You charged me for one last night, maybe I can get a key for that one? ... She mumbles about the cancelation policy... "Look, I don't need an upgrade or anything, I just want to drop off my bags and shave" .. "Again sir, I'm sorry but we don't have any rooms available, I could give you a key for the gym and you could shave in the locker room? I stayed at this hotel weekly for most of 2009, we're talking at least 90 nights, and I'm shaving by the pool. Awesome. The icing on the cake came later in the week though - it was raining and I asked a bellhop for an umbrella - "no problem"... an hour or two later I needed to run up and grab something from my room; I was stopped at the door: "Need to take your umbrella sir" "Oh that's fine, I'm just running up to get something in my room and I'll be back out in 3 minutes" "Sorry but you need to leave the umbrella here" "What if another guest comes and takes it?" "Well then you're out of luck, umbrellas are first come first serve" This guy seemed to be confused by the whole 'doormen' concept - at nightclubs doormen are free to be pricks and abuse guests... at hotels doormen are paid to suck up to guests and carry their luggage. Compare that exchange to 3 weeks ago at the St Regis Washington DC - I came in for the night and attempted to give the umbrella back to the doorman, he said with a smile "please feel free to hang onto it sir, it might rain tomorrow" I want to like the Westin Calgary, hence not deleting the positive aspects of my previous review, but some of the frontline employees at this property need to find employment outside of the hospitality industry.
http://www.openvoc.eu/poi#coolReviews	1 (xsd:int)
rev:reviewer	Tim

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