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  • Went to this place tonite. Been twice before. The service is normally mehhh... but passable in the previous 2 times. Tonite was a joke and annoyingly frustrating. 2 viet boys were manning the waiter duties, early 20's both appear to be straight from vietnam. English was terrible; could not speak basic grade 1-2 english or chinese (cantonese or mandarin). I did hear some mumbling in viet. I asked one one guy for cold instead of the regular hot tea. 99.5% of viet eateries will know what that means in 2 seconds. One of the idiot kids kept trying to act tough and stupid and pretended not to know. After asking him 3-4 times and him responding "..huh? huh? what u mean?" I gave up and gave him a death stare. Felt like smacking this idiot. He got pissed, turned around and flail his arms like FU buddy and walked into the kitchen to bish about me. I tried to flag the guy again to no avail. I then flagged his buddy and he came over. He could actually understand grade 1 english and returned with cold tea. He also gave me extra bean sprouts when asked though he didnt exactly have a smile on his non-customer service face. I dont know who runs this joint but it seems everyone is pissed, dont give a crap, and any special request or question is ignored. The prices here arent exactly cheap either. They round off to the nearest dollar sometimes and rip you off an extra 25-30 cents if you're not paying attention to the bill. Then when you ask them to correct it they sigh and get upset. Stupid idiots... needless to say I left without giving a single cent in tip which they deserved. The dac biet pho overall is pretty good. I liked the fact they are one of the very few pho joints that give lemon grass as part of the side dish with bean sprouts and thai basil. Makes it taste and smell really good. Yum! I would say the pho here is almost as good as Tien Thanh but the service makes it subpar and dumbed down version by a mile. It's too bad the increase in min wage has jacked the pho prices at Tien Thanh. Otherwise that would be my prime and only choice for pho in TO. The pho at Pasteur is above average; I would give it an 8/10. But the service is a minus -10/10. YMMV. *welp*
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