Great experience buying my RAV4 from Erick DeLeon at Toyota of Surprise. I had been completely stressed out after the used car I had just bought the week before turned out to be a lemon that had to go back to the used car broker. I spent the week looking at new cars at various local dealerships, all of which were high pressure, with sales people who did not listen to me, and with sticker prices that were not truthful. By the time I reached Toyota of Surprise, I was exasperated and almost ready to call off my car search. Then I met Erick, who spent quite a bit of time asking what I needed in a car. He listened to what I said. And he even managed to make me laugh, which was not too easy to do after the week I had had. He insisted that I test drive a few different cars so I found the one that really suited me. It was important to him that I found not just a car, but a car I really loved, that I would drive for a long time, and would be both fun and safe. I love my RAV 4 and really appreciate the time and interest Erick took in getting me to the right car for me. Thank you, Erick!