My husband and I have been with the Haas Agency for a couple of years now. The service has been impeccable. I have had the pleasure of working with Allison on a few occasions. She is helpful in so many ways. Allison is always very pleasant, has always explained everything to me to make sure I understand my policy changes and coverage, and is very patient. In addition, when she says she is going to send me something, she sends it via email very quickly. Fortunately, I have not yet had to file a claim, but it is my understanding that they are handled very professionally and efficiently. ALLISON, THANK YOU SO MUCH FOR ALL OF YOUR HELP!!!!!!