Came here at 10:30am on Labour Day and I waited 45minutes for a table of three. I asked a combination of different and same servers five times for three plates of hot sauces. They acknowledged it by stating okay and/or nodding. They finally gave us one hot sauce after the frequent asking. I had to continue to ask another server again for two additional hot sauces since I didn't get enough. Of course, I didn't get it. Since my food was served and I didn't want it to get cold, I went to the cashier and waited for the hot sauces (that's where they prepare the hot sauces). I understand that they were busy but their customer service could have been way better. Their food is standard compared to other dim sum places. You order on a sheet and they bring the food to you (usually fresher than the traditional cart). Everything was hot except for the congee.